Privacy Policy
Effective date: [POLICY EFFECTIVE DATE]
Who we are
Apex Travels (“we”, “us”), based in Delhi, India, operates apextravels.co.in. This policy explains how we handle personal data you give us through this website, email, phone or WhatsApp.
Information we collect
Details you submit through our forms or send to us: name, company, phone number, email, and travel details such as routes, dates, passenger numbers, luggage and special requirements.
For bookings and visa work we may also need identity and passport details. We collect these only when needed and through the channel we specify.
Our hosting and form providers may record technical data such as IP address and browser type in server logs.
How we use it
To respond to enquiries, prepare quotes, make and manage bookings, assist with visas and insurance, meet legal, tax and accounting obligations, and send service communications about your enquiry. We do not sell personal data.
Who we share it with
Only as needed to deliver your request: airlines, hotels, charter operators, ground handlers, embassies and visa centres, insurers, payment providers, and technology providers that host this site and process forms. We may disclose data where required by law or by a competent authority.
Retention
We keep personal data for as long as needed for the purposes above and to meet legal and accounting obligations, then delete or anonymise it.
Your rights
Under the Digital Personal Data Protection Act, 2023 and applicable rules, you may request access to, correction or erasure of your personal data, withdraw consent, and seek grievance redressal. Write to apextravels212@gmail.com.
Security
We use reasonable safeguards to protect personal data. No method of transmission or storage is completely secure.
Cookies
This website does not currently set advertising or tracking cookies. If analytics tools are added, this policy will be updated.
Children
Our services are directed at adults. Travel for minors is arranged through a parent or guardian.
Grievance contact and changes
Grievance contact: [PRIVACY CONTACT NAME], apextravels212@gmail.com, +91 88000 26112. We may update this policy and will revise the date above when we do.